Dynamic | Zhongcheng Qingtai Jinan held a series of activities on the theme of "March 15 International Consumer Rights Day"


Published:

2024-03-18

From March 14th to March 15th, Zhongcheng Qingtai (Jinan) Law Firm held a series of activities on the theme of "March 15 International Consumer Rights Day", through the open day of the law firm, public welfare live broadcast, etc., to provide consumers with Free legal consultation, popularization of legal knowledge of rights protection, and at the same time demonstrated the excellent environment and professional level of the law firm.

From March 14th to March 15th, Zhongcheng Qingtai (Jinan) Law Firm held a series of activities on the theme of "March 15 International Consumer Rights Day", through the open day of the law firm, public welfare live broadcast, etc., to provide consumers with Free legal consultation, popularization of legal knowledge of rights protection, and at the same time demonstrated the excellent environment and professional level of the law firm.

 

01 Theme Open Day

 

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"What if the products bought online do not match the description of the merchant and the merchant refuses to refund?" "What are the specific ways to complain and report?" ...... After visiting the law firm environment, some visitors came to the reception room to consult the legal issues related to the protection of consumer rights and interests, and our lawyers Mao Xiang and Wu Guanru, as public welfare lawyers for this event, enthusiastically answered questions for visitors.

 

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A consultant put the chat record of "wrangling" with the merchant in front of the public welfare lawyer. After browsing carefully, the lawyer pointed out the false propaganda of the merchant and the infringement of the rights and interests of consumers to choose and identify goods independently. At the request of the visitor, he contacted the merchant on the spot for mediation. Finally, the merchant agreed to refund and said that he would correct the problem of false propaganda.

 

During the activity, public welfare lawyers answered various consumer rights protection issues. Visitors have expressed that they have gained a lot and will use legal "weapons" to protect their legitimate rights and interests in the future.

 

02 Public Welfare Law Live

 

"How do you understand the basic rights of consumers, such as the right to know, the right to choose, the right to fair trade, and the right to safety? As an operator, what can we do after being subject to administrative penalties? In the process of consumption, we often encounter various problems, and today we will talk about how to deal with these problems." On the afternoon of the 14th, lawyers Cai Jing and Mao Yukun from Jinan Institute of Zhongcheng Qingtai became "anchors" and brought legal knowledge related to consumer rights and interests to everyone by live broadcast.

 

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During the live broadcast, the two lawyers introduced the basic rights enjoyed by consumers, explained the ways to report when consumers' rights and interests were violated, and shared practical rights protection tips with specific cases.

 

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At the same time, the two lawyers gave instant answers to the questions raised by the audience in the live broadcast room. The audience repeatedly praised them and released a barrage to show that the live broadcast was very meaningful. Netizens could consult legal issues and learn legal knowledge without leaving their homes, effectively improving their rights protection ability.

 

This "3.15" theme series of activities effectively popularized the relevant laws and regulations of consumer rights and interests, helped consumers enhance their legal awareness and enhance their ability to safeguard their legitimate rights and interests. In the next step, Zhongcheng Qingtai will continue to actively practice its duty of serving the public, fully reflect the social responsibility of the law firm, and contribute "legal wisdom" to social and economic development ".

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